Privacy Policy

Candyscapephotography (“we”, “our”, or “us”) respects your privacy. This policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services. It applies to all visitors and clients.

1. Data We Collect

We may collect the following categories of data:

• Contact information: name, email address, phone number, and any message you submit through our contact form.
• Technical data: IP address, browser type, device information, and usage statistics collected via cookies and analytics tools.
• Project-related data: details you provide when inquiring about photography services, including project descriptions and preferences.

2. How We Use Your Data

We process your data for the following purposes:

• To respond to your inquiries and provide quotes or service information.
• To deliver photography services and communicate about project timelines and deliverables.
• To improve our website and services through analytics.
• To comply with legal obligations and protect our rights.

3. Cookies & Tracking

Our website uses cookies and similar tracking technologies to analyze traffic and enhance your experience. You can control cookie preferences through your browser settings. We do not use cookies for advertising or profiling without your explicit consent.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share your information with trusted third-party service providers who help us operate our website and deliver services (e.g., hosting provider, email delivery service, analytics platform). These processors are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are stored for up to 12 months after the last communication unless a project is initiated, in which case data is retained for the duration of the project and up to 2 years thereafter for record-keeping.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you.
• Correction: ask us to correct inaccurate or incomplete data.
• Deletion: request that we delete your data, subject to legal obligations.
• Portability: receive your data in a structured, machine-readable format.
• Withdraw consent: at any time, for processing based on consent.
• Opt-out of analytics: disable cookies or use browser settings to limit tracking.

To exercise any of these rights, contact us using the details below. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

8. International Transfers

If you are located outside the country where our servers are hosted, your data may be transferred to and processed in a different jurisdiction. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

9. No Misrepresentation

We do not make misleading claims, use fake urgency, fabricate endorsements, or imply affiliation with any brand or organization without authorization. All testimonials and project descriptions on this site are genuine and reflect real client work. We do not guarantee specific results without documented evidence.

10. Contact Us

For any privacy-related requests or questions, please contact us:

Candyscapephotography
92321 unathi Dale
Phone: 0230117581
Email: info@candyscapephotography.com

11. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.